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FAQ

Do I receive confirmation of my order?

Yes. You will receive confirmation via your e-mail so please keep an eye on your junk/spam boxes.

Can I change my order?

We cannot change an order once it has been processed, but once you return the item with our Freepost label we can then refund your money. Please contact us at Brave Ladies on 07752627355 and we will be happy to help.

What should I do if my credit/debit card is refused?

Please contact your card provider if this issue arises.

I have had a mastectomy do I pay VAT?

We do not charge VAT on any of our swimwear or beanies.

Where is your swimwear made?

Our first collection was made in Britain but we have since moved production to a swimwear factory in Lithuania in order to bring costs down for our customers.

How can I pay for my order?

We take payments online or by cheque You can cancel your order at any time within 14 days and get a full refund. If your order has already been dispatched you will need to return the order – please see Delivery and Returns. When we receive the order we can then proceed to give you a full refund.

At what point is my card charged?

Your card is charged when your order is placed.

Can I register an account?

We don’t have “accounts” available right now but we would love it if you subscribed to us and we can keep you up to date with our products and changes via e-mail.

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